Privacy Policy
Effective Date: March 16, 2026 · PriceWatch HQ is operated by Whole Value LLC
Overview
PriceWatch HQ ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using PriceWatch HQ, you agree to the practices described here.
Information We Collect
We collect the following information when you create an account or use our service:
- Email address — used to create your account and send service notifications
- Phone number — optionally provided to receive SMS price alerts
- Product URLs — URLs you submit for price monitoring
- Price data — historical pricing information scraped from the URLs you provide
- Billing information — processed securely through our payment provider (we do not store raw card data)
- Usage data — basic analytics such as login timestamps and feature usage to improve the service
How We Use Your Information
We use the information we collect solely to provide and improve the PriceWatch HQ service:
- To operate and maintain your account
- To monitor prices for the URLs you add and alert you to changes
- To send email and/or SMS notifications based on your alert preferences
- To process subscription billing
- To respond to support requests
- To improve the reliability and features of the platform
We Do Not Sell Your Data
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Period.
We may share data with service providers (such as our email/SMS delivery providers and payment processor) strictly as needed to operate the service. These providers are bound by their own privacy policies and are not permitted to use your data for other purposes.
SMS & Email Alerts (Opt-In)
SMS and email alerts are entirely voluntary. You choose whether to receive them and can change your preferences at any time.
- SMS alerts require you to enter a phone number in your dashboard — we will never sign you up without your explicit action
- Message and data rates may apply depending on your carrier
- Reply STOP to any SMS to unsubscribe immediately
- Reply HELP to any SMS for assistance
- For email, you can unsubscribe via the link in any notification email
How to Opt Out
You can opt out of alerts at any time:
- SMS: Remove your phone number from your account dashboard, or reply STOP to any SMS alert
- Email alerts: Disable email notifications in your dashboard settings, or use the unsubscribe link in any alert email
- Account deletion: To delete your account and all associated data, email support@pricewatchhq.com
Data Retention
We retain your data for as long as your account is active. If you cancel your account, we may retain de-identified or aggregated data for analytical purposes, but will delete personal information upon request.
Security
We use industry-standard security measures including encrypted connections (HTTPS) and secure credential storage. However, no system is 100% secure — please use a strong, unique password for your account.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or by posting a notice on the site. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
Questions or concerns about this Privacy Policy? Reach us at:
PriceWatch HQ (operated by Whole Value LLC)
Email: support@pricewatchhq.com